the leading online transcription service

 

legal stuff

Our Service to You

 

  • To respond to any phone call within 30 seconds during office hours
  • To respond to any email within 30 minutes during office hours
  • To ensure that you talk to a real human being rather than an automated system during office hours
  • To complete all work submitted within the deadlines specified at least 99% of the time
  • Transparency, accountability, and communication to be at the forefront of our dealings with both clients and typists
  • To honour our business commitments in a decent humane and socially acceptable way
  • To provide satisfaction and exceed expectations in any dealings you may have with OutSec

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