Media &

The UK’s Leading Online
Media & Interviews Transcription Provider

Media and Interview Transcription Service

A transcription service tailored to your business requirements. Media and interview transcription is the process of converting audio and video into text files. The benefits of transcription are multiple. Companies today often focus on transcripts alongside their videos. 

“OutSec’s solution is faster and just as accurate as our in-house transcription department. Additionally, we have saved thousands of pounds in reduced workforce costs”

Improve your Google Rating by Transcription

Providing transcripts alongside visuals makes for good business practice. Transcripts and captions are crawled by Google to improve SEO (search engine optimization). Our transcripts will improve the quality of your content and also your SEO and search rank!

Choose the Best Recording Equipment

Often overlooked, selecting the best recording equipment for your project is of vital importance. Poor audio quality can be  a major persecutor to transcript production, because of this, OutSec provides a free Consultancy Service to clients. Therefore, working with our partner DMCL, we are able to advise on the most appropriate equipment on a case by case basis. Additionally, our mobile App is often used to record one-to-one and small meetings.






OutSec Transcriptionists

Selecting the Correct Transcription Type

Intelligent Verbatim

OutSec transcriptionists take a common-sense approach filtering out words not relevant to the subject matter, such as all “umms”, “ahhs”, laughter and pauses. As a result, an “intelligent “ transcript is provided. This is the least expensive and most commonly requested type of transcript.


This is a full and accurate script that has been formalised. Often used by lecturers or conference organisers it is edited for readability and clarity. In other words, a clear and easy to read transcript appropriate for B2B communications and publishing houses (particularly academic reports).


Meaning ‘word for word’, this includes every utterance, cough, pause, unfinished sentence, stutters and stammers. In other words, it is a 100% accurate record, where humanly possible. It is often used for psychology and police records.  

Video Transcription or Captions?  Which is best for you?

Time-coded transcripts are the raw data from which closed captions & subtitles are made. Closed captions are carefully sequenced to the action on the screen. We can offer to create Basic or Premium captions based on client needs.

Videos are increasingly being viewed with the sound switched off and adding captions will increase audience engagement. In addition, SEO will be increased enabling better online visibility for content producers and/or index videos for researchers.

So why not open an account today and benefit from premium typing at reduced costs? Get it right from the start by ringing 01366 348088 or email

OutSecs' 3 Simple Steps for transcription

Are You Nervous?

Don’t be!  Perhaps you have fears about security and confidentiality?  Rest assured these elements are crucial for all industry.

Because of this we have invested heavily in these areas over the years and have one of the most secure systems in the marketplace, validated by ISO 27001 Certification and Cyber Essentials Accreditation.

Flexible Service

Flexible Service

We provide a pay-as-you-go service to our customers with no commitments and no minimum needs. There are no hidden costs or a monthly minimum spend. Typists can be added or removed as needed to ensure that your typing deadlines are met.

Best Quality

Best Quality


All of the typists have been hand-picked! With 150 applications per day, we can afford to pick the finest! We don’t have to settle for the best in the vicinity because we have the entire country to select from. As a result, it’s common for clients’ expectations to be exceeded.


ISO 27001 and Cyber Essentials

Did you know that ISO 27001 is an international standard for information security management that is vital in today’s tech-driven world? Certification is a seal of approval from the government at all levels, and it is widely recognised throughout the industry.

Tracey Pulfer

Senior Manager

Tracey joined OutSec in November 2014, following 25 years’ secretarial and management experience in the legal/financial planning and estate agency sectors. Her enterprise skills and acute attention to detail, alongside a good sense of humour, enabled her to grow the legal, corporate & financial departments substantially and, having doubled income, she handed over the reins to Mark Hope in the middle of 2017. Tracey has since then, with her usual tenacity, overseen the growth of the Media and Interview Departments to today’s record levels and contributes to OutSec ensuring it remains the UK’s leading online transcription company.


Lizzie Montague

Deputy Manager

Lizzie joined OutSec in September 2015 following 17 years’ secretarial experience in the management consulting and executive search sectors, including a three-year assignment in Australia which she loved. After a few years being a full time mum, she was recommended to join OutSec as a platform to continue using her secretarial skills whilst also bringing up her family. Lizzie, with her vivacious character, has brought life and laughter to OutSec, increasing the diversity of the team. She is now an integral part of the company and we are grateful to her for her flexibility, whilst growing her young family, in always being there for the OutSec team.

Open An OutSec Account

All you need is internet access and an email address.