Media &

The UK’s Leading Online
Media & Interviews Transcription Provider

Media and Interview Transcription Service

“OutSec’s solution is faster and just as accurate as our in-house transcription department. Additionally, we have saved thousands of pounds in reduced workforce costs”

Media and interview transcription is the process of converting audio and video into text files. The benefits of transcription are multiple and, as a result, companies today often focus on transcripts alongside their videos. Media is synonymous with communication and its aim is to spread information to the largest audience possible.

Improve your Google Rating by Transcription

Providing transcripts alongside visuals makes good business practice. Google trawls transcripts and captions improving SEO. The bonus of transcription is therefore two-fold: provide your audience with a transcript whilst also improving your SEO and search rank!  

Choose the Best Recording Equipment

Often overlooked, selecting the best recording equipment for your project is of vital importance. Poor audio quality can be a major precursor is a major contributor to transcript production. Because of this OutSec provides a free Consultancy Service to clients. As a result, working with our partner DMCL, we are able to advise on the most appropriate equipment on a case by case basis. Additionally, our complimentary superior quality App is often used to record one-to-one and small meetings.

Get it right from the start by ringing 01366 348088 or email

So why not open an account today and reap the benefits of premium typing at reduced costs?


Selecting the Correct Transcription Type

Intelligent Verbatim

In intelligent verbatim OutSec transcriptionists take a common-sense approach filtering and eliminating words not relevant to the subject matter. As a result, an “intelligent “ transcript is provided. This is the least expensive and most commonly requested type of transcript.


Edited transcription is a full and accurate script that has been formalised. Often used by lecturers or conference organisers it is edited for readability and clarity. In other words, a concise and easy to read transcript appropriate for B2B communications and publishing houses (particularly academic reports).


Verbatim (meaning ‘word for word’) includes every utterance, cough pause, unfinished sentence, stutters and stammers. Literally everything is captured, where humanly possible. In other words, it is a 100% accurate record often used for psychology and police records.  

Video Transcription or Captions?  Which is best for you?

Time-coded transcripts are the raw data from which closed captions & subtitles are made. Closed captions are carefully sequenced to the action on the screen. OutSec can create Basic or Premium captions based on client requirements.

Videos are increasingly viewed with the sound switched off and adding captions will increase audience participation. In addition, search engine optimisation will be increased enabling better online visibility for content producers and/or index videos for researchers.




OutSec Transcriptionists

Are You Nervous?

Don’t be!  Perhaps you have fears about security and confidentiality?  Rest assured these elements are crucial for all industry.

Because of this we have invested heavily in these areas over the years and have one of the most secure systems in the marketplace, validated by ISO 27001 Certification and Cyber Essentials Accreditation.

Flexible Service

We provide a pay-as-you-go service to our customers with no commitments and no minimum needs. There are no hidden costs or a monthly minimum spend. Typists can be added or removed as needed to ensure that your typing deadlines are met.

Best Quality

All of the typists have been hand-picked! With 150 applications per day, we can afford to pick the finest! We don’t have to settle for the best in the vicinity because we have the entire country to select from. As a result, it’s common for clients’ expectations to be exceeded.

ISO 27001

Did you know that ISO 27001 is an international standard for information security management that is vital in today’s tech-driven world? Certification is a seal of approval from the government at all levels, and it is widely recognised throughout the industry.

Tracey Pulfer

Senior Manager

Tracey joined OutSec in November 2014, following 25 years’ secretarial and management experience in the legal/financial planning and estate agency sectors. Her enterprise skills and acute attention to detail, alongside a good sense of humour, enabled her to grow the legal, corporate & financial departments substantially and, having doubled income, she handed over the reins to Mark Hope in the middle of 2017. Tracey has since then, with her usual tenacity, overseen the growth of the Media and Interview Departments to today’s record levels and contributes to OutSec ensuring it remains the UK’s leading online transcription company.

Lizzie Montague

Deputy Manager

Lizzie joined OutSec in September 2015 following 17 years’ secretarial experience in the management consulting and executive search sectors, including a three-year assignment in Australia which she loved. Back in the UK she was recommended to join OutSec as a platform to continue using her secretarial skills whilst also bringing up her family. Lizzie, with her vivacious character, has brought life and laughter to OutSec, increasing the diversity of the team. She is now an integral part of the company and we are grateful to her for her flexibility, whilst growing her young family, in always being there for the OutSec team.

Open An Account

Open an OutSec Account. All you need is internet access and an email address.