Media &

The UK’s Leading Online
Media & Interviews Transcription Provider

Media & Interview Transcription Service​

The OutSec Media and Interviews Department has grown rapidly over the past 10 years due to increased internet usage. Media transcription is the process of converting audio and video into text files. This ranges from TV shows and documentaries, to lectures, podcasts, lessons or presentations. Media is synonymous with communication and its aim is to spread information to the largest audience possible.

The need to provide transcripts to go alongside visuals is also an area of growth and becoming essential for good business practice. Transcripts and captions enable Google to trawl everything that is said in videos, increasing not only keyword density but also keyword diversity. Adding transcripts and captions to videos is a proven strategy for improving SEO, views, engagement and search rank. 

Clients include TV/Film, Social Media & Influencers, Academics, Researchers, Police and Political Lobbyists.

YouTube, Vimeo, & Podcast Transcription

OutSec can transcribe directly from YouTube or Vimeo videos as well as Zoom, Teams or any interview platform. OutSec also provides a wide variety of podcast transcription services with prices varying depending on the complexity of each podcast.

Selecting the Best Recording Equipment

A simple interview can be daunting with what equipment is needed/best suited and, whilst an excellent one-to-one clear audio can be achieved by downloading the OutSec App on your Smartphone (turning it into a digital recorder), this rule does not always apply. OutSec have a wealth of experience of audio recording equipment and provide a free consultancy service to discuss your needs. Get in touch by ringing 01366 348088 or emailing

With no contracts, no hidden fees or monthly minimum spends we offer clients a truly flexible pay as you go service. The service can be used as a regular typing facility and clients include universities, research projects and typists can be added or subtracted to ensure typing deadlines are always met.

Selecting the Correct Transcription Type

Please see below the three most frequently used types of transcript: 

Intelligent Verbatim

In intelligent verbatim OutSec transcriptionists take a common sense approach filtering and eliminating words not relevant to the subject matter. As a result, an “intelligent “ transcript is provided. This is the least expensive and most commonly requested type of transcript.


Edited transcription is a full and accurate script that has been formalised. Often used by lecturers or conference organisers it is edited for readability and clarity.  In other words, a concise and easy to read transcript appropriate for B2B communications and publishing houses (particularly academic reports).


Verbatim (meaning ‘word for word’) includes every utterance, cough pause, unfinished sentence, stutters and stammers. Literally everything is captured, where humanly possible. In other words it is a 100% accurate record.  

Video Transcription or Captions?  Which is best for you?

OutSec’s specialty transcriptionists type your video files or create closed captions based on transcriptions pulled from audio.

Time-coded transcripts are the raw data from which closed captions & subtitles are made. Closed captions are carefully sequenced to the action on the screen. OutSec can create Basic or Premium captions based on client requirements.

Videos are increasingly viewed with the sound switched off and adding captions will increase audience participation. In addition search engine optimisation will be increased enabling better online visibility for content producers and/or index videos for researchers.




OutSec Transcriptionists

Are You Nervous?

Don’t be!  Perhaps you have fears about security and confidentiality?  Rest assured these elements are crucial for all industry.

Because of this we have invested heavily in these areas over the years and have one of the most secure systems in the marketplace, validated by ISO 27001 Certification and Cyber Essentials Accreditation.

Flexible Service

With no contracts and no minimum requirements, we offer clients a completely flexible pay as you go service. There are no hidden fees or minimum monthly spends. Typists can be added or subtracted so your typing deadlines are always met.

Best Quality

All typists are cherry-picked! Yes, with 150 applications a day we can afford to choose the best! It is not just a question of picking the best in the vicinity – we have the entire country to choose from! As a result client expectations are often exceeded.

ISO 27001

Did you know that ISO 27001 is an international standard on how to manage information security and vital in today’s tech-centric world? Certification rubber-stamps government approval on all levels and is recognised throughout industry.

Tracey Pulfer

Senior Manager

Tracey joined OutSec in November 2014, following 25 years’ secretarial and management experience in the legal/financial planning and estate agency sectors. Her enterprise skills and acute attention to detail, alongside a good sense of humour, enabled her to grow the legal, corporate & financial departments substantially and, having doubled income, she handed over the reins to Mark Hope in the middle of 2017. Tracey has since then, with her usual tenacity, overseen the growth of the Media and Interview Departments to today’s record levels and contributes to OutSec ensuring it remains the UK’s leading online transcription company.

Lizzie Montague

Deputy Manager

Lizzie joined OutSec in September 2015 following 17 years’ secretarial experience in the management consulting and executive search sectors, including a three-year assignment in Australia which she loved. Back in the UK she was recommended to join OutSec as a platform to continue using her secretarial skills whilst also bringing up her family. Lizzie, with her vivacious character, has brought life and laughter to OutSec, increasing the diversity of the team.  She is now an integral part of the company and we are grateful to her for her flexibility, whilst growing her young family, in always being there for the OutSec team.

Open An Account

Open an OutSec Account. All you need is internet access and an email address.